Operating hours
Office Open to Public:
Monday to Thursday: 13.00 - 16.00
Friday: 08.00-12.30
Our offices are closed on public holidays and weekends.
Switchboard Hours:
Monday to Thursday: 08.00 -16.00
Friday: 08.00 -12.30
Our switchboard is closed on public holidays and weekends
Exam queries:
- All exams queries should be directed to our customer services team in the Johannesburg office. Send them an email at ssa.enquiries@britishcouncil.org
- Please note that exam venues are not necessarily at our offices.
- No exams are held in our Cape Town office.
- Please check your statement of entry for the confirmed venue.
Call us
Telephone: +27 (0)11 560 9300
Exams fax no: +27 (0)86 570 0422
Contact us online
Please send all enquires to ssa.enquiries@britishcouncil.org
UK visa applications and information: please contact the UK Border Agency in South Africa
Visa processing and collections: please contact UK Visa Application Centre
Help for British nationals: please contact the British High Commission in Pretoria
Our offices
Please note: There are no parking facilities at our offices. Kindly make use of the parking facilities within the area.
Johannesburg
Postal address:
P.O. Box 655
Parklands 2121
South Africa
Physical address:
Dunkeld Corner
275 Jan Smuts Avenue
Dunkeld West
Johannesburg 2196
Cape Town
Postal address:
P.O. Box 1469
Cape Town 8000
South Africa