Contact us

Operating hours

Office Open to Public:

Monday to Thursday: 13.00 - 16.00
Friday: 08.00-12.30
Our offices are closed on public holidays and weekends.

Switchboard Hours:

Monday to Thursday: 08.00 -16.00
Friday: 08.00 -12.30
Our switchboard is closed on public holidays and weekends

Exam queries:

  • All exams queries should be directed to our customer services team in the Johannesburg office. Send them an email at
  • Please note that exam venues are not necessarily at our offices.
  • No exams are held in our Cape Town office.
  • Please check your statement of entry for the confirmed venue.

Call us

Telephone: +27 (0)11 560 9300

Exams fax no: +27 (0)86 570 0422

Contact us online

Please send all enquires to

UK visa applications and information: please contact the UK Border Agency in South Africa

Visa processing and collections: please contact UK Visa Application Centre

Help for British nationals: please contact the British High Commission in Pretoria

Our offices

Please note: There are no parking facilities at our offices. Kindly make use of the parking facilities within the area.


Postal address:
P.O. Box 655
Parklands 2121
South Africa

Physical address:
Dunkeld Corner
275 Jan Smuts Avenue
Dunkeld West, Johannesburg, 2196

Cape Town

Postal address:
P.O. Box 1469
Cape Town 8000
South Africa

Pysical address:
3rd floor, Icon Building
24 Hans Strijdom Avenue
Foreshore, Cape Town, 8000