Contact us

Operating hours

Office Open to Public:

Monday to Thursday: 13h00 - 17h00

Friday: 08h00-13h00

Our offices are closed on public holidays and weekends.


Switchboard Hours:

Monday to Thursday: 07h00 -16h00

Friday: 08h00 -13h30

Our switchboard is closed on public holidays and weekends


Exam queries:

  • All exams queries should be directed to our customer services team in the Johannesburg office. Send them an email at
  • Please note that exam venues are not necessarily at our offices.
  • No exams are held in our Cape Town office.
  • Please check your statement of entry for the confirmed venue.

Call us

Telephone: +27 (0)11 560 9300

Exams fax no: +27 (0)86 570 0422

Contact us online

Please send all enquires to

UK visa applications and information: please contact the UK Border Agency in South Africa

Visa processing and collections: please contact UK Visa Application Centre

Help for British nationals: please contact the British High Commission in Pretoria

Our offices

Please note: There are no parking facilities at our offices. Kindly make use of the parking facilities within the area.

Postal address
P.O. Box 655
Parklands 2121
South Africa

Physical address:
Dunkeld Corner
275 Jan Smuts Avenue
Dunkeld West
Johannesburg 2196 

Cape Town

Postal address:
P.O. Box 1469
Cape Town 8000
South Africa