Operating hours
Walk-in policy:
The British Council operates with an appointment booking system, if you have a need that requires a visit to our offices, please use the below link to book. Walk-ins are strictly prohibited without a confirmed appointment. Please note: There are no parking facilities at our offices. Kindly make use of the parking facilities within the area.
https://outlook.office365.com/owa/calendar/BritishCouncilSouthAfrica@britishcouncil.org/bookings
Switchboard hours:
Monday to Thursday: 08.00 -16.00
Friday: 08.00 -12.30
Our switchboard is closed on public holidays and weekends
Exam queries:
- All exams queries should be directed to our customer services team in the Johannesburg office. Send them an email at ssa.enquiries@britishcouncil.org
- Please note that exam venues are not necessarily at our offices.
- No exams are held in our Cape Town office.
- Please check your statement of entry for the confirmed venue.
- Cambridge Private Candidate Registrations: za.privatecandidatesenquiries@britishcouncil.org
- Cambridge Associate School Registrations: za.associateschoolsenquiries@britishcouncil.org
Call us
Telephone: +27 (0)11 560 9300
Exams fax no: +27 (0)86 570 0422
Contact us online
Please send all enquires to ssa.enquiries@britishcouncil.org
UK visa applications and information: please contact the UK Border Agency in South Africa
Help for British nationals: please contact the British High Commission in Pretoria
Our offices
Please note: There are no parking facilities at our offices. Kindly make use of the parking facilities within the area.
Johannesburg
Postal address:
P.O. Box 655
Parklands 2121
South Africa
Physical address:
Dunkeld Corner
275 Jan Smuts Avenue
Dunkeld West, Johannesburg, 2196