Contact us

Operating hours

Walk-in policy:

The British Council operates with an appointment booking system, if you have a need that requires a visit to our offices, please use the below link to book. Walk-ins are strictly prohibited without a confirmed appointment. https://outlook.office365.com/owa/calendar/BritishCouncilSouthAfrica@britishcouncil.org/bookings

Switchboard hours:

Monday to Thursday: 08.00 -16.00
Friday: 08.00 -12.30
Our switchboard is closed on public holidays and weekends

Exam queries:

All exams queries should be directed to our customer services team in the Johannesburg office. Send them an email at ssa.enquiries@britishcouncil.org
Please note that exam venues are not necessarily at our offices.
No exams are held in our Cape Town office.
Please check your statement of entry for the confirmed venue.
Cambridge Private Candidate Registrations: ZA.PrivateCandidatesenquiries@britishcouncil.org
Cambridge Associate School Registrations: ZA.AssiociateSchoolsenquiries@britishcouncil.org

Telephone: +27 (0)11 560 9300

Exams fax no: +27 (0)86 570 0422

UK visa applications and information: please contact the UK Border Agency in South Africa

Visa processing and collections: please contact UK Visa Application Centre

Help for British nationals: please contact the British High Commission in Pretoria

Please note: There are no parking facilities at our offices. Kindly make use of the parking facilities within the area.

Johannesburg

Postal address:
P.O. Box 655
Parklands 2121
South Africa

Physical address:
Dunkeld Corner
275 Jan Smuts Avenue
Dunkeld West, Johannesburg, 2196