Contact us

Operating hours

Office Open to Public:

Our offices remain closed to the public. We are sorry for the disruption this causes but the health and safety of our staff and customers are our top priority. While we would like to resume our operations, we will only do this once we are certain we have the equipment and systems in place to reduce the risk of spreading Covid-19 to an absolute minimum. For further updates read more at https://www.britishcouncil.org.za/about/covid-19-updates 

Switchboard Hours:

Monday to Thursday: 08.00 -16.00
Friday: 08.00 -13.30
Our switchboard is closed on public holidays and weekends

Exam queries:

  • All exams queries should be directed to our customer services team in the Johannesburg office. Send them an email at ssa.enquiries@britishcouncil.org
  • Please note that exam venues are not necessarily at our offices.
  • No exams are held in our Cape Town office.
  • Please check your statement of entry for the confirmed venue.

Call us

Telephone: +27 (0)11 560 9300

Exams fax no: +27 (0)86 570 0422

Contact us online

Please send all enquires to ssa.enquiries@britishcouncil.org

UK visa applications and information: please contact the UK Border Agency in South Africa

Visa processing and collections: please contact UK Visa Application Centre

Help for British nationals: please contact the British High Commission in Pretoria

Our offices

Please note: There are no parking facilities at our offices. Kindly make use of the parking facilities within the area.

Johannesburg

Postal address:
P.O. Box 655
Parklands 2121
South Africa

Physical address:
Dunkeld Corner
275 Jan Smuts Avenue
Dunkeld West, Johannesburg, 2196