Operating hours
Walk-in policy:
Customers are required to complete a walk-in enquiry form at our premises, this is required before our agents can attend to you. There are no parking facilities at our offices. Kindly make use of the parking facilities within the area.
Physical address:
Dunkeld Corner
275 Jan Smuts Avenue
Dunkeld West, Johannesburg, 2196
Walk-in operating hours:
Monday to Thursday: 13.00 – 16.00
Friday: 09.00 – 12.30
Switchboard hours:
Monday to Thursday: 08.00 -16.00
Friday: 08.00 -12.30
Our switchboard is closed on public holidays and weekends
Exam queries:
- All exams queries should be directed to our customer services team in the Johannesburg office. Send them an email at ssa.enquiries@britishcouncil.org
- Please note that exam venues are not necessarily at our offices.
- No exams are held in our Cape Town office.
- Please check your statement of entry for the confirmed venue.
- Cambridge Private Candidate Registrations: za.privatecandidatesenquiries@britishcouncil.org
- Cambridge Associate School Registrations: za.associateschoolsenquiries@britishcouncil.org
- Edexcel Private Candidate Registration za.edexcelenquiries@britishcouncil.org
- Educational and Professional Exams zaplanning@britishcouncil.org
Telephone: 0829407688, 0711397503, 0716098245, 0826025953
Contact us online
Please send all enquires to ssa.enquiries@britishcouncil.org
UK visa applications and information: please contact the UK Border Agency in South Africa
Help for British nationals: please contact the British High Commission in Pretoria