Contact us

Operating hours

Monday to Friday: 08:00 - 12:00

Our offices are closed on public holidays and weekends.

Our switchboard is open at the following times:

Monday to Thursday: 08:00 -16:30
Friday: 08:00 -13:30

Our switchboard is closed on public holidays and weekends

 

Exam queries:

  • All exams queries should be directed to our customer services team in the Johannesburg office. Send them an email at ssa.enquiries@britishcouncil.org
  • Please note that exam venues are not necessarily at our offices.
  • No exams are held in our Cape Town office.
  • Please check your statement of entry for the confirmed venue.

Call us

Telephone: +27 (0)11 560 9300

Exams fax no: +27 (0)86 570 0422

Exams mobile: + 27(0)82 802 0636

Contact us online

Please send all enquires to ssa.enquiries@britishcouncil.org

UK visa applications and information: please contact the UK Border Agency in South Africa

Visa processing and collections: please contact UK Visa Application Centre

Help for British nationals: please contact the British High Commission in Pretoria

Our offices

Please note: There are no parking facilities at our offices. Kindly make use of the parking facilities within the area.

Johannesburg
Postal address:
P.O. Box 655
Parklands 2121
South Africa

Physical address:
Dunkeld Corner
275 Jan Smuts Avenue
Dunkeld West
Johannesburg 2196 

Cape Town

Postal address:
P.O. Box 1469
Cape Town 8000
South Africa

Physical address:
21 St John’s Street
3rd Floor, Associated Magazines House
Cape Town
8001